Communication - Old Fashioned
It's amazing how we as a society have become dependent on electronic communication devices! E-mail, text messaging, PDA, mobile phone, video conferencing, blackberries, blueberries, rasberries, and more ... have taken the place of good old-fashioned, face-to-face communication, which led to many interpersonal difficulties and miscommunications in today's workplace.
You May be thinking ... Why improve your interpersonal skills when most businesses do 99 percent of communication by telephone, teleconferencing, videoconferencing, e-mail and on rare occasions, the post office. A popular way of thinking today ... But is it really the right way? "Face-to-face communication is still the most powerful of human interaction," says Kathleen children Ed.D., author of Face-to-face communication, the creation of human relationships in technology-driven world. "As wonderful as electronic devices, they can never fully replace the intimacy and immediacy of people talking in the same room and it has worked for millions of years."
In business, we speak of "B2B" (business to business) and "B2C" (business to consumer) method. I try to buck the trend (in a positive way!) Emphasize the importance of face-to-face communication. You'll hear me talk a lot about the "P2P" (People-to-people) to do and how important it is to get away from technology and talk face-to-face with friends, family, coworkers, customers, suppliers and the like. May you think that is a bit old fashioned, but in my opinion, there is no substitute for a human, an up-close and personal contact. Do not get me wrong, there is no place for incredible technological tools we have today, and I use it regularly, but it's not always my first and best choice.
Several decades ago, John Naisbitt, in his mega-bestseller in 1960, Megatrends: Ten new directions transforming our lives, brought a new concept to the forefront as the "high-tech, high touch." His idea was that "as human beings became capable of anonymous electronic communication, they also will need more close personal interaction." It seems to me that he was right on target!
We live in a society when you rush at a local cafe or diner for coffee conversations with business associates or friends is a testimony to the human needs of our community, especially when most coffee lovers can make a latte or cappuccino right in their own homes. Think about accidents coffee making facilities on our need for face-to-face communication! The People-to-people connections KB
We hear of many children (and adults) who spend countless hours I was playing video games. However, Game Production Association reported in 2003 that the board game sales family (like Monopoly and Scrabble) is booming and growing at 20 percent annually. The skull has recently come out with a completely new line of board games for our "little people" (age 3 +). People-to-People do start at an early age - if you have not heard, ask me to tell you my "dad Zitto" story!
Even when disaster strikes and the media bring these events into our homes and workplaces across TV, radio and the Internet, looking for opportunities to share grief. Personally, I waited in line for nearly three hours with hundreds of others to visit Ground Zero in New York when it opened to the public in December 2001. Many people left near the makeshift shrine to honor the victims of this tragedy. The People-to-people connections KB
We lead busy, multi-tasking lives at home and at work these days, and we need to balance even more critical than in days gone by. We understand that technology can be impersonal, but it is fast! We need to make more time for the People-to-do, but people, real hectic pace does not leave us much time for this more intimate form of communication. You May be thinking, is not it much faster to make a quick phone call, send a brief e-mail, or connect via video-conference meeting to have consciousness? Yes and no. It is a paradox ... faster communication is not always better.
Thus, a better question might be, how can we make the best of both worlds - technology and face-to-face, people-to-People do?
Just as the redesigned mode and return to a variation in the style of days gone-by, I think it's time to redesign and revitalize the face-to-person (P2P) communication skills.
We must get the balance! People-to-people (P2P) communication skills, and remains one of the main factors of success in business, even in this age of technology. There are many situations - they are often in conflict, hurt feelings, a high priority, or a large sum of money - that business people looking to take the time and effort to the same room to exchange information. Video-conferencing has become a good simulation and economical way, when individuals are in remote places, but there is still no substitute for good, old-fashioned, face-to-face communication.
Do not take my word for it ... Let's look at what some experts say.
Tom Peters, world-renowned business guru, says without reservation that you constantly need to participate in face-to-face communication. Not to do so will lead to the collapse of his career. "We believe in high-tech, high touch," Peters writes. "No doubt, technology is the great enabler. But, paradoxically, now a man a little more, not less important than ever before."
Sheila Hodge, author of the world's minds: The art of communication and Deal Making Anywhere in the world, says: "The modern office is full of gadgets - computers and the Internet, uplink and downlinks, videoconferencing, and online databases Many people think they should. Some fancy technology to deal with the messy task of connecting people. "
Jo-Ellan Demetrius, in his book reading people talking about how a young, technically oriented employees tend to communicate mainly in computer chat rooms. "If you want to become a better communicator, you must make a conscious effort to involve other people (in person)," she writes. "Even the most entrenched Internet junkie can learn the true meaning of 'chat' if the desire is there, but you'll have to get off the couch and make it happen."
Gary McClain and Deborah Romaine, in his book, Everything Managing People Book, put it this way ... "Consistent, daily face-to-face communication promotes more than just good sense, it also promotes effective teamwork and shared."
"One of the most critical areas of communication to get the right business is one-on-one situations - especially offer advice, constructive feedback, and annual performance appraisals," says Chris Roebuck in effective communication.
One of my favorite quotes is stated very simply Margaret Wheatley, Turning to one another: simple conversations to restore hope for the future, he says, "I can not believe we can change the world if we start talking to one another again."
Sounds like we're on to something here ... So what can you do? Begin by making an honest look at your communication methods and his attitude about technology vs. (P2P) face to face. Are you more e-mailing and meeting less for financial reasons? Are you avoiding human contact mostly due to lack of interpersonal skills? If the latter is true, you must take before it's too late.
The next time you are tempted to send an e-mail, text messages or make phone calls, except for routine purposes, stop it! Get back to basics. Go out of your comfort zone and instead, send e-mail, text message or call to set up face to face, in-person meeting with the person behind the technology! Why? Because it works!
Some people-to-People do ... You and your business will be glad you did!
Positive work place means business! TM
Mary Jane (MJ) Paris, Founder and President of the positive influence of Consulting Services, LLC in Shelton, CT, brings a broad base of experience to her practice gained more than 25 years in people management, sales, retail banking, training, recruiting, coaching, project management, event planning and community leadership.
With an emphasis on "positive work", MJ and positive impact specialize in leadership and professional development programs, and speaking engagements small business coaching that bring "positive energy" in the workplace. Engage your employees, increase productivity, improve customer service and business results
You May be thinking ... Why improve your interpersonal skills when most businesses do 99 percent of communication by telephone, teleconferencing, videoconferencing, e-mail and on rare occasions, the post office. A popular way of thinking today ... But is it really the right way? "Face-to-face communication is still the most powerful of human interaction," says Kathleen children Ed.D., author of Face-to-face communication, the creation of human relationships in technology-driven world. "As wonderful as electronic devices, they can never fully replace the intimacy and immediacy of people talking in the same room and it has worked for millions of years."
In business, we speak of "B2B" (business to business) and "B2C" (business to consumer) method. I try to buck the trend (in a positive way!) Emphasize the importance of face-to-face communication. You'll hear me talk a lot about the "P2P" (People-to-people) to do and how important it is to get away from technology and talk face-to-face with friends, family, coworkers, customers, suppliers and the like. May you think that is a bit old fashioned, but in my opinion, there is no substitute for a human, an up-close and personal contact. Do not get me wrong, there is no place for incredible technological tools we have today, and I use it regularly, but it's not always my first and best choice.
Several decades ago, John Naisbitt, in his mega-bestseller in 1960, Megatrends: Ten new directions transforming our lives, brought a new concept to the forefront as the "high-tech, high touch." His idea was that "as human beings became capable of anonymous electronic communication, they also will need more close personal interaction." It seems to me that he was right on target!
We live in a society when you rush at a local cafe or diner for coffee conversations with business associates or friends is a testimony to the human needs of our community, especially when most coffee lovers can make a latte or cappuccino right in their own homes. Think about accidents coffee making facilities on our need for face-to-face communication! The People-to-people connections KB
We hear of many children (and adults) who spend countless hours I was playing video games. However, Game Production Association reported in 2003 that the board game sales family (like Monopoly and Scrabble) is booming and growing at 20 percent annually. The skull has recently come out with a completely new line of board games for our "little people" (age 3 +). People-to-People do start at an early age - if you have not heard, ask me to tell you my "dad Zitto" story!
Even when disaster strikes and the media bring these events into our homes and workplaces across TV, radio and the Internet, looking for opportunities to share grief. Personally, I waited in line for nearly three hours with hundreds of others to visit Ground Zero in New York when it opened to the public in December 2001. Many people left near the makeshift shrine to honor the victims of this tragedy. The People-to-people connections KB
We lead busy, multi-tasking lives at home and at work these days, and we need to balance even more critical than in days gone by. We understand that technology can be impersonal, but it is fast! We need to make more time for the People-to-do, but people, real hectic pace does not leave us much time for this more intimate form of communication. You May be thinking, is not it much faster to make a quick phone call, send a brief e-mail, or connect via video-conference meeting to have consciousness? Yes and no. It is a paradox ... faster communication is not always better.
Thus, a better question might be, how can we make the best of both worlds - technology and face-to-face, people-to-People do?
Just as the redesigned mode and return to a variation in the style of days gone-by, I think it's time to redesign and revitalize the face-to-person (P2P) communication skills.
We must get the balance! People-to-people (P2P) communication skills, and remains one of the main factors of success in business, even in this age of technology. There are many situations - they are often in conflict, hurt feelings, a high priority, or a large sum of money - that business people looking to take the time and effort to the same room to exchange information. Video-conferencing has become a good simulation and economical way, when individuals are in remote places, but there is still no substitute for good, old-fashioned, face-to-face communication.
Do not take my word for it ... Let's look at what some experts say.
Tom Peters, world-renowned business guru, says without reservation that you constantly need to participate in face-to-face communication. Not to do so will lead to the collapse of his career. "We believe in high-tech, high touch," Peters writes. "No doubt, technology is the great enabler. But, paradoxically, now a man a little more, not less important than ever before."
Sheila Hodge, author of the world's minds: The art of communication and Deal Making Anywhere in the world, says: "The modern office is full of gadgets - computers and the Internet, uplink and downlinks, videoconferencing, and online databases Many people think they should. Some fancy technology to deal with the messy task of connecting people. "
Jo-Ellan Demetrius, in his book reading people talking about how a young, technically oriented employees tend to communicate mainly in computer chat rooms. "If you want to become a better communicator, you must make a conscious effort to involve other people (in person)," she writes. "Even the most entrenched Internet junkie can learn the true meaning of 'chat' if the desire is there, but you'll have to get off the couch and make it happen."
Gary McClain and Deborah Romaine, in his book, Everything Managing People Book, put it this way ... "Consistent, daily face-to-face communication promotes more than just good sense, it also promotes effective teamwork and shared."
"One of the most critical areas of communication to get the right business is one-on-one situations - especially offer advice, constructive feedback, and annual performance appraisals," says Chris Roebuck in effective communication.
One of my favorite quotes is stated very simply Margaret Wheatley, Turning to one another: simple conversations to restore hope for the future, he says, "I can not believe we can change the world if we start talking to one another again."
Sounds like we're on to something here ... So what can you do? Begin by making an honest look at your communication methods and his attitude about technology vs. (P2P) face to face. Are you more e-mailing and meeting less for financial reasons? Are you avoiding human contact mostly due to lack of interpersonal skills? If the latter is true, you must take before it's too late.
The next time you are tempted to send an e-mail, text messages or make phone calls, except for routine purposes, stop it! Get back to basics. Go out of your comfort zone and instead, send e-mail, text message or call to set up face to face, in-person meeting with the person behind the technology! Why? Because it works!
Some people-to-People do ... You and your business will be glad you did!
Positive work place means business! TM
Mary Jane (MJ) Paris, Founder and President of the positive influence of Consulting Services, LLC in Shelton, CT, brings a broad base of experience to her practice gained more than 25 years in people management, sales, retail banking, training, recruiting, coaching, project management, event planning and community leadership.
With an emphasis on "positive work", MJ and positive impact specialize in leadership and professional development programs, and speaking engagements small business coaching that bring "positive energy" in the workplace. Engage your employees, increase productivity, improve customer service and business results
Comments
Post a Comment